Privacy policy

The short version

We collect what we need to take your order, deliver it and (if you ask) email you. We never sell your data, we don't do anything weird with it, and you can ask us to delete it at any time.

What we collect

• Order details — your name, address, email and what you bought, so we can actually send it to you. Payment is handled by our checkout provider; we never see or store your card details.
• Email address — if you join the Group Chat, your email goes into our mailing list so we can send you launches, offers and general chaos.
• Site usage — basic, anonymous analytics about which pages get visited, so we know what's working.

Who else sees it

Only the services that make the shop run: our checkout and payment provider (to process orders), our email platform (to send the Group Chat), and our delivery partners (to get your order to your door). Each only gets what it needs to do its job. That's the whole list.

Your rights

Under UK data protection law (UK GDPR), you can ask to see, correct or delete the data we hold about you, or object to how we use it. Every marketing email has an unsubscribe link — one click and you're out, no hard feelings.

For anything privacy-related, email hello@browbitch.co.uk and a real human (Jaye) will sort it. If you're not happy with how we handle things, you can complain to the Information Commissioner's Office (ico.org.uk).