Terms & conditions

Who we are

UNSUPERVISED. is an independent beauty brand based in the Scottish Highlands, UK. BROW B*TCH™ is our founding collection. You can reach us at hello@browbitch.co.uk.

Orders & payment

• All prices are in pounds sterling and include VAT where applicable.
• Payment is taken in full at checkout through our secure payment provider.
• An order is only confirmed once payment clears and you receive your order confirmation email. If something's gone wrong on our end (a pricing error, a stock mistake), we'll tell you and refund you in full rather than send you something you didn't agree to.
• You must be 16 or over to place an order.

Delivery & returns

We ship within the UK; delivery options and costs are shown at checkout. Returns are accepted for faulty, damaged or incorrect items only — because of the nature of the product, we can't take back opened or unwanted makeup. Full details live on the delivery & returns page. Nothing in these terms affects your statutory rights.

The products

We do our best to show shades and products accurately, but screens vary — treat on-screen colours as a close guide, not a guarantee. If you have a known sensitivity to any cosmetic ingredient, check with us before use. Patch test first, babes.

Our stuff stays ours

The UNSUPERVISED. and BROW B*TCH™ names, logos, copy, photography and design on this site belong to us. Please don't pinch them for your own commercial use — ask first, we're friendlier than we look.

The serious paragraph

These terms are governed by the laws of Scotland and the wider UK. We may update them from time to time; the version on this page when you order is the one that applies to your order. If any part of these terms is found unenforceable, the rest still stands.